Booking.com, a global leader in connecting travellers to an unmatched selection of incredible accommodations, activities, and transportation options, including flights, car rentals, and taxis, is proud to announce the recipients of its 13th annual Traveller Review Awards. Based on over 360 million verified customer reviews, the awards honour travel partners who consistently deliver outstanding hospitality and service. This year, 8,740 Canadian travel partners have won Booking.com 2025 Traveller Review Awards; an increase of more than 1,000 (13%) when compared to 2024, which saw 7,725 winners. A record 1.71 million travel partners worldwide are receiving awards, a 16% increase in winners over 2024âs 1.48 million winners.
Most Welcoming Places in Canada
Based on each locationâs share of accommodation providers receiving a 2025 Traveller Review Award*, this yearâs list of the âMost Welcoming Placesâ in Canada includes two southern Ontario hotspots, a distinctly European-feeling city, a Western Canada cultural gem, and a seaside foodie favourite. Here are Canadaâs most welcoming places for 2025, plus top places to stay in each :
Toronto, Ontario
Le Germain Hotel Maple Leaf Square
Gladstone House
Québec City, Québec
Les Lofts Dorchester – Par Les Lofts Vieux-QuĂ©bec
MonastĂšre des Augustines
Halifax, Nova Scotia
The Prince George Hotel
The Inn at Fisherman’s cove
Victoria, British Columbia
Pendray Inn and Tea House
Fairmont Empress Hotel
Niagara-on-the-Lake, Ontario
Prince of Wales Hotel
Riverbend Inn & Vineyard
Vancouver, British Columbia
O Canada House Bed & Breakfast
Fairmont Pacific Rim
Mont-Tremblant, Québec
Le Westin Tremblant
Le 900 Tremblant Inn Café and Bistro
Ucluelet, British Columbia
Black Rock Oceanfront Resort
Waters Edge Shoreside Suites
Canmore, Alberta
The Malcolm Hotel
MTN House By Basecamp
La Malbaie, Québec
Auberge La ChĂątelaine
Auberge La Marmite
Most Welcoming Cities on Earth
Determined by the share of accommodation partners receiving a Traveller Review Award in a given city, this yearâs list highlights the worldâs diverse charm and hospitality, inspiring unforgettable adventures in the year ahead. Whether its coffee farms and pristine beaches, medieval hideaways and jungle towns, here are 2025âs âMost Welcoming Cities on Earthâ.
Sigiriya, Sri Lanka
Cazorla, Spain
Urubici, Brazil
Taupo, New Zealand
St. Augustine, US
Orvieto, Italy
Manizales, Colombia
Quedlinburg, Germany
Ko Lanta, Thailand
Chester, UK
Learn more about what these memorable locations have to offer in this Booking.com destination guide.
Expanding beyond iconic cities, the Traveller Review Awards also highlight entire regions that deliver consistently outstanding hospitality. Here are the ten most welcoming regions, provinces, or territories across the globe, showcasing a remarkable geographic diversity that offers travellers even more opportunities to experience genuine warmth and hospitality.
Most Welcoming Regions on Earth
Osijek-Baranja, Croatia
Kakheti, Georgia
Madeira, Portugal
Misiones, Argentina
GraubĂŒnden, Switzerland
South Australia, Australia
Bretagne, France
Baja California Sur, Mexico
Kien Giang, Vietnam
Drenthe, Netherlands
Apartments Lead the Way for Accommodation
As in 2024, apartments claim the top spot in Canada as the most-awarded accommodation type (2,479). Hotels are the second favourite in Canada with 1,703 Booking.com Traveller Review Awards, with holiday homes (1,195), B&Bs (739), and chalets (546) rounding out the top five most-awarded accommodation types.
Globally, apartments remain the most-awarded accommodation type for the eighth consecutive year, with holiday homes and hotels in second and third place respectively.
Notably, capsule hotels saw a 35% increase in awards year over year, the highest growth among accommodation types, followed by villas (25%) and cabins (21%). Overall, awards for vacation rentals and other unique properties increased by 17%, reflecting travellers’ continued enthusiasm for a variety of stays that offer distinctive hospitality and memorable experiences.
Since 2010, Booking.com has facilitated over 4.5 billion guest arrivals, of which over 1 billion have been in alternative accommodations, or non-hotel properties. Today, travellers can browse more than 30 types of accommodations, including everything from cozy country homes, funky city apartments, and elegant villas to charming B&Bs, spacious farm accommodations and beachfront bungalows. For the adventurous traveller, there are even boats, igloos and treehouses.
Transport providers recognized for excellent service and hospitality
Booking.com’s rental car and taxi offering is integral to providing travellers with a seamless and frictionless travel experience, helping make it easier for everyone to experience the world. This year, 34 transportation partners in Canada are receiving a Booking.com Traveller Review Award. Globally, 1,329 car rental companies and taxi suppliers are receiving a Traveller Review Award, a 196% increase compared to the 2024 edition of the Awards.
âWhether it’s a taxi driver giving tips on where to find the best local food, or an apartment owner surprising a couple with champagne and roses to help them celebrate their anniversary, our partners go above and beyond every day to create incredible experiences for travellers in Canada and beyond,” said James Waters, Chief Business Officer at Booking.com.
âOur annual Traveller Review Awards are one way we shine a spotlight on these hospitality heroes and say thank you to them not only from all of us at Booking.com, but on behalf of hundreds of millions of travellers from all over the world.”
Only guests who have booked stays through our platform, rented a car or rode in a taxi can leave a review of their experience on Booking.com. As these reviews are never edited or adjusted in any way, travellers can reference them for an authentic account of what the real traveller experience is like at every place to stay or with every ground transport provider on Booking.com.
About Booking.com
Part of Booking Holdings Inc. (NASDAQ: BKNG), Booking.comâs mission is to make it easier for everyone to experience the world. By investing in the technology that helps take the friction out of travel, Booking.comâs marketplace seamlessly connects millions of travellers with memorable experiences every day. For more information, follow @bookingcom on social media or visit news.booking.com.
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